At Goeve, we strive to provide fast and reliable shipping services to ensure you receive your order on time. Please review our shipping policy below.
- Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking details. - Shipping Methods and Delivery Times
Shipping Method Estimated Delivery Time Cost
Standard Shipping 3-7 business days Free for orders over $50 ($5.99 for orders under $50)
Expedited Shipping 2-4 business days $9.99
Express Shipping 1-2 business days $19.99
Delivery times may vary based on location and carrier delays, which are beyond our control. - Shipping Locations
We currently only ship within the United States.
We do not currently offer international shipping. - Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can track your package through our website or the carrier’s tracking system. - Lost, Stolen, or Delayed Packages
Goeve is not responsible for lost or stolen packages that have been marked as delivered.
If your package is delayed or lost, please contact the carrier directly or contact us at support@goeve.com for assistance. - Address Issues and Undeliverable Packages
Before placing an order, please make sure your shipping address is correct.
If a package is returned due to an incorrect address, additional shipping charges may apply to re-shipping. - Holiday and High-Demand Shipping Delays
During peak holiday seasons or periods of high demand, shipping times may be extended. We recommend that you place your orders in advance to avoid delays. - Contact Us
If you have any questions about our shipping policies, please feel free to contact us:
📧 Email: support@goeve.com
📞 Phone: +1215-373-6924
📍 Address: Goeve Headquarters, 514 Pheasant Ridge Road, Philadelphia, PA, 19103